Maximize your business potential
Integration of the Planfix CRM system with Viber Business and TurboSMS opens up new horizons for business communications. This solution allows you to easily conduct authorized messaging on Viber without the risk of being blocked, using customer phone numbers collected during service processes in Planfix or by importing your own database.
What does CRM integration with Viber Business offer?
Viber Business enables companies to interact effectively with customers by sending messages on behalf of your company. TurboSMS, as the official vendor of Viber Business in Ukraine, ensures reliable and fast message delivery. Integration with CRM Planfix automates this process, increasing the efficiency of business communications and customer service.
Examples of using CRM integration with Viber Business and TurboSMS
Automated messaging: During promotions or important updates, you can send personalized messages directly from Planfix. For example, a message about a new discount or special offer will be automatically delivered to all your customers, increasing their engagement.
Real-time feedback: If a customer replies to a message on Viber, you instantly receive this response in Planfix and can continue the conversation immediately. This reduces the waiting time for the customer and improves their experience with your company.
Targeted campaigns: Use customer phone numbers collected in Planfix to launch targeted marketing campaigns on Viber. Integration with TurboSMS provides high-speed and reliable delivery, which is crucial when dealing with large volumes of messages.
Service reminders: Integration allows you to automatically send reminders about scheduled appointments or service payments. This reduces the number of missed appointments and improves customer discipline.
Conclusion
Integration of CRM Planfix with Viber Business and TurboSMS gives companies the ability to communicate more effectively with customers, automate processes, and improve service quality. This solution not only optimizes your business operations but also helps you better understand and meet customer needs.
